Refund, Returns and Privacy Policy

GOODS RETURN POLICY

If you deem the product to be faulty we will happily replace your good/s or refund your money subject to the following:

  1. Please email us at anthosflowerscanberra@gmail.com or call our store (02) 62411249 letting us know of your concerns in relation to the good/s within 48 hours of receiving the good/s.
  2. Good/s will NOT be refunded where there has been a change of mind, or after the 48hr period.
  3. The good/s need to be returned back to Anthos Flowers within 48 hours of Anthos Flowers accepting the return of the goods,
  4. Once we have received the good/s and are satisfied with your concerns we will either replace the good/s or issue a refund for the purchase price of the applicable item and the original freight that we charged within 7 days of receiving the returned good/s. We will always work with you to rectify a problem.

PRIVACY POLICY

Your privacy is important to us. Personal information collected by Anthos Flowers is treated as confidential and is protected by the Privacy Act 1988.

COPYRIGHT

All photographic images on the website are owned by Anthos Flowers and are subject to protections under Australian copyright law.  

GST (GOODS & SERVICES TAX)

All prices quoted include GST for orders placed within Australia.  

TRANSACTION CURRENCY

All transactions are in Australian dollars.